Pricing & ComparisonsReference
Bitrix24 Pricing 2026: Cloud Plans, Vibe+, and On-Premise Licences Explained
Bitrix24 offers a permanent Free plan and four paid cloud tiers in two versions - Essentials and Vibe+ - starting from $49 per month (billed annually), plus on-premise licences from $3,590 per year; all prices are per organisation, not per user, and taxes are not included. This guide covers every plan, the September 2026 Vibe+ launch, the April 2026 monthly price increase, and five questions to help you pick the right option.
Every channel ends up in one portal
Two Formats: Cloud and On-Premise
Bitrix24 exists in two fundamentally different delivery models - cloud (subscription, no installation) and on-premise (12-month licence installed on your own server, renewed annually) - and the right choice depends on data residency requirements, IT capability, and how deeply you need to customise the platform.
The cloud version runs in a browser with no server setup. You pay monthly or annually, data is hosted in Bitrix24 data centres, and updates are automatic. Pricing is based on the feature tier, not on the number of users beyond the plan cap.
The on-premise version is installed on your own infrastructure. You buy a 12-month licence and renew it annually to keep the copy working and to receive updates and support. Pricing is based on user count. It suits organisations that cannot let data leave their premises, need Active Directory or LDAP integration, or require backend-level customisation.
A concise routing of the two models: cloud employees access Bitrix24 through a browser connecting to Bitrix24-managed data centres, while on-premise employees connect (including via VPN) to a server the company itself operates, which in turn integrates with internal systems.
How much do Bitrix24 cloud plans cost?
Every cloud plan is priced per organisation (flat fee), not per seat - a team of 50 on the Standard plan pays the same as a team of 5 on that plan, as long as the user cap is not exceeded.
Since 1 September 2026, every paid plan exists in two versions: Essentials (the standard feature set) and Vibe+ (higher tier with extended or unlimited AI, unlimited Market apps, REST API, MCP server, and the Vibecode App Builder). Source: Bitrix24 helpdesk.
Essentials Plans (USD, as of 5 October 2026)
All prices from bitrix24.com/prices. Taxes not included.
| Plan | User cap | Monthly billing | Annual billing (per month) | One annual payment |
|---|---|---|---|---|
| Free | Unlimited | $0 | $0 | $0 |
| Basic | 5 | $69 | $49 | $588 |
| Standard | 50 | $144 | $99 | $1,188 |
| Professional | 100 | $289 | $199 | $2,388 |
| Enterprise 250 | 250 | $579 | $399 | $4,788 |
| Enterprise 500 | 500 | $919 | $639 | $7,668 |
| Enterprise 1,000 | 1,000 | $1,149 | $799 | $9,588 |
| Enterprise 10,000 | 10,000 | $11,499 | $7,999 | $95,988 |
Annual billing saves up to 31% compared with month-to-month, according to Bitrix24.
Free plan details: 5 GB storage, basic CRM, tasks, calendars, chat and video calls. Unlimited users. Telephony and Market apps are only available on paid plans.
Key feature thresholds (bitrix24.com/prices/compare_cloud_plans.php):
- CRM pipelines: Free 1 / Basic 5 / Standard 10 / Professional 20 / Enterprise unlimited
- BI Builder: from Standard
- Workflows: from Professional (CRM sales automation rules are available from Basic)
- Smart processes: Professional 150 / Enterprise 1,000
- CoPilot call transcripts and auto field completion: from Basic
- 99.95% SLA, 30-day backup retention, priority support: Enterprise only
There is no plan builder or per-seat pricing inside a tier. If you need Professional, you buy 100 seats - you cannot buy 40.
Vibe+ Plans - Launch Offer Prices (USD, as of 5 October 2026)
| Plan | Monthly billing | Launch-offer annual (per month) | One annual payment (offer) |
|---|---|---|---|
| Basic Vibe+ | $89 | $59 | $705 |
| Standard Vibe+ | $199 | $120 | $1,433 |
| Professional Vibe+ | $399 | $240 | $2,873 |
| Enterprise Vibe+ 250 | $799 | $480 | $5,753 |
Launch offer terms (helpdesk.bitrix24.com/open/26057571/): from 1 September to 10 December 2026, annual Vibe+ subscriptions are discounted up to 40% (34% on Basic, 40% on Standard/Professional/Enterprise up to 2,000 users). Only 12-month subscriptions qualify. All future renewals will be billed at regular (non-offer) prices. A free 15-day Vibe+ demo is available.
What Vibe+ adds over Essentials:
- Unlimited Market apps and REST API (Essentials is capped: Basic 2 apps, Standard 4, Professional 7, Enterprise 10)
- MCP server for connecting external AI tools to Bitrix24
- Vibecode App Builder (building apps is included; running them uses Vibe Credits)
- AI on Basic Vibe+: 500 AI requests per account per month
- Unlimited AI (Bitrix24 CoPilot) from Standard Vibe+ upward, including AI voice-to-task, AI chat assistant, AI meeting follow-up
- AI repeated-sales automation and AI automation agents: Professional Vibe+
- Priority AI processing: Enterprise Vibe+
Existing customers: Paid customers on monthly plans keep their previous feature set until 30 November 2026. Annual plans bought before 1 September 2026 keep their terms until the end of the paid period.
April 2026 Monthly Price Increase
Starting 20 April 2026, monthly (non-annual) subscription prices rose by up to 16% for new and existing customers billed monthly. Annual prices were not changed. Previous monthly prices were Basic $61, Standard $124, Professional $249, Enterprise 250 $499. Source: Bitrix24 helpdesk.
Brazil: BRL Prices (as of 5 October 2026)
Brazilian customers buy through bitrix24.com.br/prices in BRL, with local payment methods including boleto, PIX, and bank transfer via major Brazilian banks - annual billing gives approximately a 30% discount.
| Plan | Monthly (BRL) | Annual per month (BRL) |
|---|---|---|
| Basic | R$399 | R$279 |
| Standard | R$799 | R$559 |
| Professional | R$1,599 | R$1,119 |
| Enterprise 250 | R$3,199 | R$2,239 |
| Basic Vibe+ (launch offer) | R$549 | R$363 |
| Standard Vibe+ (launch offer) | R$1,099 | R$660 |
| Professional Vibe+ (launch offer) | R$2,199 | R$1,320 |
| Enterprise Vibe+ 250 (launch offer) | R$4,399 | R$2,640 |
Note on taxes: Brazil's IOF (foreign-purchase tax) currently at 3.5% (Decreto 12.499 of 11 June 2025) may apply to card payments processed abroad. This is not stated on Bitrix24's page - confirm with your card issuer.
Portugal: bitrix24.pt is not operating. Portuguese companies use bitrix24.eu, which shows the same prices in EUR, with contracts through the vendor's entity in Cyprus.
Taxes and Payment Methods
Whether VAT or GST is added to your invoice depends on your billing country - tax is not included in the listed prices and will appear at checkout, where you can also enter a VAT/GST ID.
Source: Bitrix24 helpdesk on VAT/GST.
Key rates from primary sources:
- UAE: 5% VAT (standard rate under Federal Decree-Law No. 8 of 2017, mof.gov.ae)
- Portugal: 23% IVA on mainland, including electronic services (CIVA art. 18)
- Brazil: IOF 3.5% on foreign card purchases (Decreto 12.499/2025)
Payment methods accepted by Bitrix24: credit and debit cards, PayPal; bank transfer via sales@bitrix24.com. Annual plans do not support instalment payments.
How much do Bitrix24 on-premise licences cost?
On-premise Bitrix24 is sold as a 12-month licence with an annual renewal fee of 50% of the edition price to maintain updates and support; after a 14-day grace period post-expiry, the copy locks.
All prices from bitrix24.com/prices/self-hosted.php:
| Edition | Users | 12-month licence | Annual renewal (50%) |
|---|---|---|---|
| Business | 50 | $3,590 | $1,795 |
| Business | 100 | $5,990 | $2,995 |
| Business | 250 | $10,990 | $5,495 |
| Business | 500 | $17,990 | $8,995 |
| Enterprise | 1,000+ | $24,990 | $12,495 |
| Enterprise user pack | +1,000 users | $6,990 | - |
A 30-day free trial is available. Upgrading between editions costs the price difference. The annual renewal rate is 50% of the edition price.
The core reasons to choose on-premise are data residency and control - not price. At small user counts, cloud is often more cost-effective. For a structured analysis, see our self-hosted vs cloud TCO comparison.
For organisations with data sovereignty requirements, see also UAE PDPL and data residency guidance and GDPR-compliant self-hosted CRM for EU companies.
5 Questions to Pick the Right Plan
Answering five structured questions about team size, data residency, automation depth, AI needs, and budget cycle is enough to narrow your Bitrix24 plan choice to one or two candidates in most cases.
Work through this checklist:
- How many active users do you need? Free caps at unlimited users but limited features; Basic at 5; Standard at 50; Professional at 100; Enterprise scales to 10,000. You cannot buy a partial tier.
- Do your data need to stay on your own servers? If yes for regulatory or security reasons - choose on-premise. If cloud is acceptable, continue.
- Do you need Workflows (complex business process automation)? Workflows start at Professional; CRM sales automation rules are available from Basic, and Standard adds BI Builder.
- Do you need unlimited AI (CoPilot) or unlimited Market apps and REST API? If yes, Vibe+ is the path. If moderate AI usage (500 requests/month) is enough, Basic Vibe+ or Essentials with CoPilot on Basic+ may suffice.
- Are you billing monthly or annually? Annual billing saves up to 31%. If you can commit to 12 months and want Vibe+, the launch offer (valid until 10 December 2026) gives up to 40% off the monthly-billing price for the first 12 months; renewals are billed at regular prices, which are not published.
A useful sanity check: the effective per-user cost of Standard Essentials on annual billing works out to approximately $9.90 per user per month with 10 users, or under $2 per user per month with 50 users - a flat-fee structure that rewards larger teams on the same tier.
If you are switching from another CRM, our HubSpot to Bitrix24 migration guide and Salesforce to Bitrix24 TCO comparison cover what to factor into the total cost.
Related: Bitrix24 Pricing in the UAE: USD Plans, 5% VAT and Invoicing (2026)
What extra costs come on top of the Bitrix24 licence?
The licence or subscription is only part of the budget - implementation, training, integrations, and (for on-premise) server infrastructure typically add significant effort and cost that vary by project scope.
Typical additional items:
- Implementation and configuration - CRM pipelines, automations, telephony, forms, dashboards. See our Bitrix24 implementation cost and timeline reference for effort ranges from real projects.
- Training - from basic user onboarding to advanced administrator sessions.
- Post-launch support - ongoing optimisation and troubleshooting.
- Third-party integrations - telephony, WhatsApp, payment gateways, ERP systems.
- Server infrastructure - on-premise only: hardware, OS, backups, admin capacity.
ACP Group publishes fixed-scope packages for international buyers:
- Unified Sales Solution (capture-to-pipeline-to-reporting, communications integration): 20,000 AED - details
- Build Your Own (licence plus CRM assembly): from $588 - see acp-24.com
- AI Call Analysis (conversation intelligence for Bitrix24): $3,000, 4 weeks - details
- Managed optimisation: from approx. USD 300-700 per month on Tier 1, up to USD 1,000-1,500 per month on Tier 3 - details
For a broader view of comparison options, see Bitrix24 vs HubSpot and Bitrix24 vs Zoho CRM.
Questions we get asked
FAQ: Bitrix24 Pricing 2026
Can I buy Bitrix24 for fewer users than the plan includes?
No. Plans have fixed user caps and there is no plan builder. If you need Professional features, you buy the 100-user tier regardless of how many people actually use it.
What happens if I do not renew my on-premise licence on time?
You have a 14-day grace period after expiry. After that the copy locks and stops working. The annual renewal fee is 50% of the edition price (bitrix24.com/prices/self-hosted.php).
Is the Vibe+ launch offer available to existing paid customers?
Yes, provided you move to the same or a higher tier. Free-plan users can buy any Vibe+ plan directly. The offer (up to 40% off annual Vibe+) runs from 1 September to 10 December 2026, and only covers 12-month subscriptions. Future renewals are at regular prices.
Does the listed price include VAT or GST?
No. Prices on bitrix24.com do not include VAT or GST. The applicable tax depends on your billing country and appears at checkout, where you can also enter a VAT/GST ID.
Is Bitrix24 cheaper than a per-seat CRM like HubSpot or Salesforce for larger teams?
It can be, because Bitrix24's flat per-organisation pricing means the per-user cost drops as headcount grows within a tier. However, the honest comparison depends on the specific plans and features compared - see our Bitrix24 vs HubSpot and Bitrix24 vs Salesforce articles for a structured breakdown.
What is the difference between Essentials and Vibe+ on the same plan tier?
Vibe+ adds unlimited Market apps, full REST API access, an MCP server, the Vibecode App Builder, and higher (or unlimited) Bitrix24 CoPilot AI usage. Essentials caps Market apps, does not include REST API or the MCP server, and applies AI usage limits.
What we hear in the first ten minutes
Send one message and skip the discovery call
Write to +971 55 780 1481 on WhatsApp. Describe your setup and the headcount, and you get a written scope and price back in one working day.