Pricing & ComparisonsReference
Bitrix24 Pricing in the UAE: USD Plans, 5% VAT and Invoicing (2026)
Bitrix24 sells to UAE companies in USD - there is no AED price list - and prices on the website exclude VAT. Whether UAE VAT (standard rate 5%) is added depends on your billing country and is shown at checkout; UAE companies can buy direct via card or request a bank-transfer invoice through Bitrix24's sales team.
Every channel ends up in one portal
How Bitrix24 Bills UAE Companies
Bitrix24 charges all UAE customers in USD, not AED. The website excludes VAT, and whether UAE VAT at 5% applies to your invoice depends on your billing country and is confirmed at checkout - there is no AED price list, and bank-transfer invoicing is available on request.
Bitrix24 has no AED price list: the regional domain bitrix24.ae shows the same USD figures as bitrix24.com (bitrix24.eu lists EUR and bitrix24.com.br lists BRL). There is no local AED pricing. Payment methods accepted include credit and debit cards and PayPal; for bank transfers, buyers contact sales@bitrix24.com directly.
UAE VAT is set at 5% under Federal Decree-Law No. 8 of 2017 (administered by the Federal Tax Authority and Ministry of Finance). Bitrix24's help article on taxes states that "Prices on the website do not include VAT/GST. Depending on the client's billing country, tax may be added", and a VAT/GST registration number can be entered at checkout. Whether the 5% is applied to a specific UAE invoice is determined at that stage, not pre-announced on the pricing page.
For B2B purchases, having your Tax Registration Number (TRN) ready at checkout is standard practice - it allows the invoice to reflect your registered entity details correctly.
Bitrix24 Cloud Plan Prices in USD (Essentials, as of October 2026)
All Essentials plans are priced per organisation, not per user seat, so a Standard plan at $1,188 per year (as of 5 October 2026) covers up to 50 users - making the effective per-seat cost as low as $1.98 per user per month when all seats are filled.
Since 1 September 2026, every plan exists in two versions: Essentials (the standard tier) and Vibe+ (an expanded tier with extended or unlimited AI, all Market apps and the Vibecode App Builder). The table below covers Essentials. Prices are sourced from bitrix24.com/prices/ (verified 5 October 2026).
| Plan | Users included | Monthly billing (per month) | Annual billing (per month) | One annual payment |
|---|---|---|---|---|
| Free | Unlimited | $0 | $0 | $0 |
| Basic | 5 | $69 | $49 | $588 |
| Standard | 50 | $144 | $99 | $1,188 |
| Professional | 100 | $289 | $199 | $2,388 |
| Enterprise 250 | 250 | $579 | $399 | $4,788 |
| Enterprise 500 | 500 | $919 | $639 | $7,668 |
| Enterprise 1,000 | 1,000 | $1,149 | $799 | $9,588 |
Annual billing saves up to 31% compared with monthly, according to Bitrix24's own pricing announcement. Monthly prices were updated in April 2026 (increases of up to 16%); annual prices were not changed.
Key feature differences by plan (from Bitrix24 plan comparison):
- Free - 1 sales pipeline, basic CRM, tasks, calendars, chat, video calls, 5 GB storage
- Basic - 5 pipelines, CoPilot call transcripts and auto field completion, 24 GB storage
- Standard - 10 pipelines, BI Builder, 100 GB storage
- Professional - 20 pipelines, Workflows automation, smart processes (up to 150), 1 TB storage
- Enterprise - Unlimited pipelines, 99.95% SLA, 30-day backup storage, priority support, smart processes up to 1,000, 3 TB+
Note on Essentials limits (from September 2026): REST API and custom webhook integrations are not included in Essentials plans. Market app limits apply: Basic 2, Standard 4, Professional 7, Enterprise 10. Existing paid customers on monthly plans retain previous features until 30 November 2026; annual plans bought before 1 September 2026 keep their terms to the end of the paid period. See the official transition notice.
What does Vibe+ add and how much does it cost?
Vibe+ adds unlimited AI via Bitrix24 CoPilot (from Standard tier), all Market apps, REST API with no cap, the Vibecode App Builder and an MCP server - at a launch-offer price that is available until 10 December 2026, after which renewals revert to regular (not yet published) Vibe+ pricing.
The launch offer runs from 1 September to 10 December 2026 and applies only to 12-month subscriptions. Discounts range from 28% to 40% off the monthly-billing price. Prices below reflect the launch-offer annual payment (source):
| Plan | Launch-offer annual payment | Monthly billing (per month) |
|---|---|---|
| Basic Vibe+ (5 users) | $705 | $89 |
| Standard Vibe+ (50 users) | $1,433 | $199 |
| Professional Vibe+ (100 users) | $2,873 | $399 |
| Enterprise Vibe+ (250 users) | $5,753 | $799 |
What Vibe+ adds by tier:
- Basic Vibe+ - 500 AI (CoPilot) requests per account per month, unlimited Market apps, REST API, Vibecode App Builder (running apps uses Vibe Credits), MCP server
- Standard Vibe+ - Unlimited AI in Bitrix24, AI voice-to-task, AI chat assistant, AI meeting follow-up
- Professional Vibe+ - Everything above plus AI repeated-sales automation and AI automation agents
- Enterprise Vibe+ - Everything above plus priority AI processing
A free 15-day Vibe+ demo is available for any plan. Existing paid users can move to Vibe+ when upgrading to the same or a higher tier.
For teams that rely on custom integrations or WhatsApp API connectors - common in UAE real estate and logistics - REST API access makes Vibe+ a practical requirement rather than an optional upgrade. See also: building an omnichannel contact center in Bitrix24 and bilingual Arabic and English WhatsApp Business API in Bitrix24.
On-Premise Licensing for UAE Companies
As of 5 October 2026, self-hosted Bitrix24 on-premise is purchased as an annual licence starting at $3,590 for 50 users (Business edition) or $24,990 for 1,000+ users (Enterprise edition), with renewal at 50% of the edition price per year - data residency and source-code access are the primary reasons UAE companies choose this route, not cost.
On-premise pricing (bitrix24.com/prices/self-hosted.php, verified 5 October 2026):
| Edition | Users | First-year licence | Annual renewal (50%) |
|---|---|---|---|
| Business | 50 | $3,590 | $1,795 |
| Business | 100 | $5,990 | $2,995 |
| Business | 250 | $10,990 | $5,495 |
| Business | 500 | $17,990 | $8,995 |
| Enterprise | 1,000+ | $24,990 | $12,495 |
Additional 1,000-user packs for Enterprise cost $6,990. A 30-day free trial is available. After licence expiry there is a 14-day grace period; after that, the installation locks.
On-premise makes sense for UAE companies with strict data-residency requirements under the UAE Personal Data Protection Law (PDPL). For a detailed cost and migration analysis, see how much it costs to move Bitrix24 to self-hosted in the UAE.
At smaller headcounts, cloud is typically cheaper on a pure-licence basis - the case for on-premise rests on control, data residency and source-code access, not price alone.
Should you buy direct or through a Bitrix24 Gold Partner in the UAE?
Buying direct through bitrix24.com gives you the licence only; buying through a certified Gold partner like ACP Group bundles configuration, CRM setup, integrations and training into a structured engagement - the licence price itself does not change through a partner.
What buying direct covers
- Immediate online purchase by card or PayPal
- Bank-transfer option via sales@bitrix24.com (useful for UAE company procurement processes that require a formal invoice)
- Access to standard Bitrix24 helpdesk support
- No configuration, data migration or workflow setup included
What a Gold partner engagement adds
ACP Group, a Bitrix24 Gold partner serving the UAE and Gulf, offers several entry points depending on your readiness and budget:
Checklist - typical partner engagement inclusions:
- Bitrix24 licence procurement (passed through at official price)
- CRM pipeline design and stage configuration
- Telephony and messaging channel integration (WhatsApp, email)
- Sales automation - robots, triggers and follow-up sequences
- Staff onboarding and training sessions
- Reporting dashboards and KPI setup
- Ongoing optimisation and support
ACP Group published entry options (acp-24.com, verified 5 October 2026):
- Build Your Own - Bitrix24 licence plus CRM assembly (pipelines, automations, telephony, forms, dashboards): from $588
- Unified Sales Solution - Comprehensive fixed-scope package covering lead capture through reporting with channel integrations: 20,000 AED (fixed price)
- Optimization Service - Focused sprint for an existing Bitrix24 instance: from $600
- Managed Service - Ongoing outsourced CRM team, 6-12 month contracts: from approximately USD 300-700 per month (Tier 1) up to approximately USD 1,000-1,500 per month (Tier 3)
For a real estate project in Dubai, ACP Group delivered an omnichannel WhatsApp integration at a $2,000 project cost for integration development. For AI-powered call analysis and coaching, the AI Call Analysis service is available at $3,000 over four weeks.
For help deciding between a self-managed setup and a partner-led implementation, see implement Bitrix24 with a Gold partner vs DIY.
UAE VAT, Invoicing and Payment Practicalities
UAE VAT at 5% may be added to your Bitrix24 invoice depending on your billing country - enter your Tax Registration Number at checkout to ensure your invoice reflects your registered entity. Bank-transfer purchases require contacting sales@bitrix24.com before payment.
Key invoicing checklist for UAE buyers:
- Confirm your billing entity name matches your UAE trade licence
- Have your Tax Registration Number (TRN) ready to enter at checkout
- Choose USD as your currency (no AED option exists)
- For bank transfer: contact sales@bitrix24.com and request a proforma invoice before paying
- Annual plans have no instalment option - the full annual amount is charged upfront
- Save your invoice PDF from the Bitrix24 account portal for VAT filing purposes
UAE VAT is governed by Federal Decree-Law No. 8 of 2017 at a standard rate of 5%, administered by the Federal Tax Authority. For digital services purchased from overseas providers, VAT treatment follows FTA guidance on imported services.
For teams managing multi-currency deals - common in UAE companies quoting in both AED and USD - the Bitrix24 CRM handles this natively. See multi-currency AED/USD in Bitrix24 for a setup guide.
Which Bitrix24 plan is right for your UAE team size?
For most UAE SMBs with 10-50 staff, Standard Essentials at $1,188 per year (as of 5 October 2026) is the most balanced entry point - it covers 50 users, unlocks BI Builder, and gives enough pipelines for multi-product or multi-location sales teams without requiring Vibe+ until custom integrations become a priority.
Use this as a starting reference, not a prescription - your actual requirements will determine the right tier:
| Company profile | Suggested starting point |
|---|---|
| Solo operator or micro-team (up to 5 users), testing the platform | Free or Basic Essentials |
| SMB with 6-50 staff, active CRM, basic automation | Standard Essentials ($1,188/year) |
| 50-100 staff, workflow automation, complex pipelines | Professional Essentials ($2,388/year) |
| SMB needing WhatsApp API, custom webhooks or app builds | Standard Vibe+ or above |
| 100+ staff, SLA requirement, large deal volumes | Enterprise Essentials or Vibe+ |
| Strict data residency, PDPL compliance, on-site IT | On-premise Business or Enterprise |
If you are migrating from another CRM, factor in implementation effort alongside licence cost. Our Bitrix24 implementation cost and timeline guide covers typical hour ranges by module and company size.
For a side-by-side cost comparison with competing platforms common in the UAE market, see Bitrix24 vs HubSpot and Bitrix24 vs Zoho CRM and Zoho One.
Questions we get asked
FAQ: Bitrix24 Pricing UAE
Does Bitrix24 charge in AED for UAE customers?
No. Bitrix24 has no AED price list. All plans are priced and billed in USD, whether you buy through bitrix24.com or bitrix24.ae. You pay in USD and your bank or card provider applies its own conversion rate if your account is AED-denominated.
Is UAE VAT (5%) added to Bitrix24 invoices?
Bitrix24's pricing pages exclude VAT/GST, and the checkout states that tax may be added depending on your billing country. Enter your UAE Tax Registration Number (TRN) at checkout to ensure correct invoicing. Confirm the exact VAT treatment with Bitrix24 sales or your tax adviser, as it depends on how the transaction is classified under FTA guidance.
Can UAE companies pay Bitrix24 by bank transfer?
Yes. Bank transfer is available - contact sales@bitrix24.com to request a proforma invoice before sending payment. Card and PayPal payments process immediately through the self-service checkout. There are no instalment options on annual plans.
What is the difference between Essentials and Vibe+ plans?
Essentials is the standard Bitrix24 plan. Vibe+ adds unlimited AI via CoPilot (from Standard tier), REST API with no cap, all Market apps, the Vibecode App Builder and an MCP server. A launch-offer discount of up to 40% applies to 12-month Vibe+ subscriptions purchased by 10 December 2026; renewals after that will be at regular Vibe+ pricing.
Is on-premise Bitrix24 cheaper than cloud for a UAE company?
Not necessarily at lower headcounts. The Business on-premise licence starts at $3,590 per year for 50 users, with 50% annual renewal - comparable to or more expensive than Standard cloud at $1,188 per year for 50 users. The case for on-premise is data residency and control under the UAE PDPL, not licence cost savings.
What does ACP Group offer that buying Bitrix24 direct does not?
ACP Group's partner packages include CRM configuration, pipeline design, channel integrations (WhatsApp, telephony), automation setup, staff training and ongoing optimisation - none of which are included in a direct Bitrix24 licence purchase. The licence price itself does not increase when bought through a certified Gold partner.
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